Hi! I recently went to the British Airways Moscow Office and had an excellent, quick time through the office. They had a full complement of professional, kind, and very accommodating staff who helped me book and ask questions about my flight. They gave me clear information and patiently answered all of my queries, so I didn't have to feel anxious at all. The office was neat, and I did... https://www.airofficecounter.com/british-airways/british-airways-moscow-office-in-russia/